Michelle Defrancesco
Senior Media Client Success Manager
- Role
- Senior Client Success Manager Media at Simplify Compliance
- Location
- Hartford, CT, US
- LinkedIn followers
- 500 followers
About Michelle Defrancesco
I am a self-motivated and resourceful expert communicator and leader with 10 years…
Experience
Senior Client Success Manager Media
Feb 2020 — Present
As Simplify Media\'s Client Success Manager, I ensure the highest-level quality customer service, timeliness, and accuracy of internal and external client deliverables.As a member of the media team targeted to increase revenue, I work directly on coordinating and managing media ad sales deliverables and collaborate with the sales team to strategically capitalize on sales opportunities. Acting as a liaison across multiple departments, I work closely with sales, marketing, editorial and digital operations, offering high-level support to ensure media client success.
Education
Central Connecticut State University
Bachelor's degree
2009 — 2012
Skills
- Marketing
- Special Events
- Leadership
- Interpreter
- Public Relations Skills
- Marketing Communications
- Communication Skills
- Team Leadership
- Marketing Research
- Advertising
- Outlook
- Market Research
- Email Marketing
- Microsoft Office
- Sales
- Fluent in American Sign Language
- Social Networking
- Management
- Group Work
- Community Outreach
- Public Relations
- Customer Service
- Communication
- Event Planning
- Social Media
- Social Media Marketing
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