Michelle D.
Epic Grand Central Prelude Analyst @Baptist Memorial Health Care
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WORK HISTORY
Epic Grand Central Prelude Analyst @Baptist Memorial Health Care
Memphis, TN, US
Maintain and upgrade system for hospitals in multiple states• Analyze and present Nova Notes for SMEs approval• Experience using Orion tasks and Nova Notes for new sites and upgrades• Build experience Grand Central, and Prelude• Support go-lives and post-live visit with facilities • Participated with usability labs for new facilities• Testing Coordinator for Grand Central• Representative on chart correction group• A representative with integrated workflow issues• New department build• Unit, room, and bed build• Data Courier, reviewing shared records, evaluating records, and migrating • Implemented ADT orders for the organization• Trouble shoot and resolve system issues for Grand Central, Prelude, and Cadence through daily ticket system (Assyst and Service Now).
EDUCATION
University of Phoenix
Associate of Arts (A.A.), Health/Health Care Administration/Management
ABOUT MICHELLE D.
I have over 25 years of experience working in healthcare, advancing in various occupations. I have developed valuable skills in my roles as a Patient Access Representative, Team Lead, Supervisor of Admissions, and Grand Central/Prelude Analyst.
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