Michelle Castellano
Accounts Receivable Specialist @U.S. Green Building Council
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WORK HISTORY
Accounts Receivable Specialist @U.S. Green Building Council
US
Daily settlement of customer payments via wire/ACH/check.• Research of unknown payments to identify appropriate payer and settle correct invoice(s)• Research credit card payment issues.• Process customer refunds• Accounts Receivable related journal entries and reconciliations• Edit customer invoices as requested• Create manual invoices as requested• Continual monitoring of Accounts Receivable email inbox and respond to customer inquiries promptly• Continual monitoring of Salesforce Billing queue to ensure cases are resolved and/or directed toappropriate AR team member• Manage the Finance piece of Vendor Registration and work with both internal and external customersto ensure correct information is supplied in timely manner• Assist in FYE audit as directed• Assist in User Acceptance Testing in SAP projects specific to Accounts Receivable• Process Improvement: Identify opportunities to streamline accounts receivable processes and improveefficiency• Support various A/R and finance related projects when requested
EDUCATION
University of Arizona
Bachelor of Business Administration (B.B.A.)
University of Arizona
Bachelors
ABOUT MICHELLE CASTELLANO
Highly skilled and detail-oriented accounts receivable & billing specialist with a strong…
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