Michelle C.
Recruiting top talent at Constant Contact!
- Role
- Recruiter for Product Management, Product Design, Marketing, and Customer Operations at Constant Contact
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Michelle C.
Strategic and results-driven Talent Acquisition Leader with multi-industry experience driving high-volume hiring and team performance; recognized for building top talent pipelines. Passionate about driving operational excellence, implementing best practices, and mentoring recruiters to elevate team performance and talent outcomes.
Experience
Recruiter for Product Management, Product Design, Marketing, and Customer Operations
Jun 2024 — Present · Waltham, MA, US
Successfully hired and closed 77 requisitions with a 98% offer acceptance rate, averaging 28 days to fill, while efficiently managing up to 17 concurrent open roles at peak capacity. Collaborate with HRBP’s to improve recruiting efficiency; identify and escalate roadblocks related to hiring manager engagement, decision-making delays, and candidate compensation issues. Collaborate with HRIS, Recruiters, and Greenhouse Implementation team on ATS optimization project. Established trusted partnerships with prior and fractional CMOs and marketing leadership, successfully hiring 25 external hires into Marketing function through proactive sourcing and strategic recruiting; ability to adapt to new leadership and build lasting trust. Partnered with and advised CPO and Chief Design Officer to fill 15 Product Management and Design roles, hiring five women in Lead, Principal, and Director-level positions to strengthen leadership diversity. Partnered with Customer Support Leadership and HRBP to optimize Customer Support Cohort hiring strategy resulting in 50+ hires since October 2024. Assisted in roll out of Vervoe (AI-powered skills and competency assessment tool); supported demos, guided hiring managers through adoption, and collaborated with HRBP’s to develop assessments across multiple roles. Collaborate with Director of HRIS and HR Data Analyst to implement and track skills-based assessment metrics to demonstrate faster time to fill, recruiter efficiency, and advancement of more qualified candidates through the funnel. Direct experience using Predictive Index (PI) assessments to inform hiring decisions. Mentor junior Recruiter and Recruiting Coordinator on sourcing strategies and effective candidate outreach on LinkedIn, while collaborating with Senior Recruiter peer to share best practices. Leverage Google Gemini and ChatGPT to summarize candidate recruiter screen notes and think through business challenges.
Education
Merrimack College
Bachelor of Arts - BA, English
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