Michelle Bourassa

Experienced Claims Leader | Knowledgeable in LTC, DI, Life Waiver & Med Sup Claims | Driving Efficient Claims Resolution | Focused on Customer Satisfaction | Proven Results.

Role
Assistant Director - Ltc Active Claims at Northwestern Mutual
Location
Appleton, WI, US
LinkedIn followers
500 followers

About Michelle Bourassa

Highly accomplished, collaborative, and decisive leader with over 20 years of leadership…

Experience

  1. Assistant Director - Ltc Active Claims

    Northwestern Mutual

    Jul 2025 — Present

Skills

  • Series 63
  • Series 6
  • Insurance
  • Customer Service
  • Leadership
  • Business Analysis
  • Business Process Improvement
  • Call Centers
  • Financial Services
  • Process Improvement
  • Series 26
  • Strategic Planning
  • Team Leadership
  • Management
  • Team Building
  • Microsoft Office
  • People Development
  • Coaching

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Michelle Bourassa — Assistant Director - Ltc Active Claims at Northwestern Mutual in Appleton, WI, US | Unifers