Michelle Becker
Customer Service, Operations Management and Sales Professional
- Role
- Enrollment Counselor at Saint Leo University
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Michelle Becker
Customer service, consultative sales and operations professional known for providing…
Experience
Enrollment Counselor
Jan 2014 — Present · Tampa, FL, US
Assist new students through the enrollment process, liaising with both advising and financial aid to ensure smooth transition• Inform new students of resources and events that would enhance their college experience• Make a minimum of 100 outbound calls to prospective students each dayConduct open ended, student centered conversations to assist students in making a decision regarding their education and to ensure that St. Leo would meet their needs.• Stay current regarding changes to the university, course/program offerings, technical and procedures and relay the information as it pertains to individual students.
Education
University of Massachusetts Amherst
BFA, Fine Arts
1982 — 1986
Suffolk University - Sawyer Business School
Master of Business Administration (MBA)
1999 — 2003
Skills
- Talent Management
- Sales
- Coaching
- Problem Solving
- Customer Retention
- Customer Service
- Recruiting
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