Michelle Barnes
- Role
- Customer Account Manager at Intermedia Intelligent Communications
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Michelle Barnes
Raise your hand if you’ve ever felt overwhelmed by the multitude of ever-evolving…
Experience
Customer Account Manager
Intermedia Intelligent Communications
Jan 2021 — Present
President Club Winner 2 years Intermedia is the cloud communications company that helps over businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from wherever, whenever. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of communications and collaboration solutions – all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and five-years running J.D. Power-certified 24/7 technical support, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience™. As a partner-first company, Intermedia goes to work for over channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia\'s solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models. Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide. Recent Awards: • J.D. Power Certified Assisted Technical Support Program – 2020, 2019, 2018, 2017, 2016 • Inc. Magazine’s Best Workplaces of 2021 • PCMag Editor’s Choice – Intermedia Unite • PCMag Editor’s Choice – Intermedia • CRN’s Cloud Computing Product of 2021 – Intermedia Unite • CRN’s Most Powerful Women of the Channel – Irina Shamkova, EVP of Product Management
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