Michelle Balan

Community & Operations Lead @The Ai Surfer

The nickname “The AI Surf Mom” was given to me by the community — and it stuck. It captures the heart of how I show up: supportive, intuitive, organized, and steady — always helping things flow behind the scenes so our community can thrive on the surface.At The AI Surfer, I lead all things member engagement, backend operations, and community experience for our 800+ member mastermind. This includes:– Co-hosting live calls with trainers during our weekly sessions– Hosting networking and connection calls– Responding to member questions, DMs, and community posts– Managing customer support, payments, and platform logistics– Organizing internal systems, operations, and communicationsWhether I’m moderating a live call or quietly managing our books and workflows, my role is to hold space for clarity, connection, and calm — in a community that’s riding the wave of AI together.