Michelle Alexander

Fintech IT Project Manager Scrum Lead @Bank of America

Charlotte, NC, US

FinTech Agile Transformation Leader driving cloud-based project delivery across 3 Merchant Services product lines supporting 40+ applications. Lead systems integration initiatives while aligning technical execution with regulatory compliance, information security, and business goals. Oversee vulnerability management, risk assessment, and cross-functional coordination in accordance with FFIEC guidance and NIST Cybersecurity Framework.Key Achievements:• Improved regulatory compliance scores from 84% to 95% in 6 months through strategic vulnerability remediation, IT audit readiness, and implementation of robust security controls• Accelerated delivery by 30% through comprehensive Agile coaching and seamless transition from Waterfall to Scrum/Kanban frameworks• Developed executive-facing dashboards enabling real-time compliance health and risk posture visibility• Conduct comprehensive gap analysis and risk identification activities to ensure process improvements meet regulatory requirements• Collaborate with IT Risk Management teams on remediation evidence and audit documentation• Leverage advanced Jira expertise to manage daily standups, sprint planning, and performance reporting

Colorado Technical University

Master's degree

Colorado Technical University

Bachelor’s Degree

Colorado Technical University

Master of Business Administration - MBA