Micheline Nelson
IT Project / Program Manager 🔹 ® SAFe ® Certified: Lean Portfolio Management 🔹 Agile - Scrum Master 🔹 AI Transformation Project Lead 🔹 Business / Systems Analyst 🔹 QA Team Lead
- Role
- IT Project Manager at Florida Blue
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Micheline Nelson
I am a results-driven IT Project Manager and Certified SAFe® Scrum Master who specializes…
Experience
IT Project Manager
Jan 2017 — Present · Jacksonville, FL, US
Project Leadership & DeliveryLed cross-functional teams of 30+ members through complex SDLC projects, maintaining 95% on-time and in-scope delivery rateManaged multi-million dollar IT initiatives including system migrations, application upgrades, and infrastructure improvementsDeveloped comprehensive project documentation, dashboards, and reporting frameworks to enhance stakeholder communicationImplemented risk mitigation strategies that minimized scope creep and optimized budget utilizationProcess Improvement & InnovationRedesigned project workflows, achieving 30% reduction in system downtime during legacy migrationsLed cloud migration initiatives, transitioning critical applications to scalable platforms while reducing operational costsEnhanced cross-department collaboration through improved communication processes and governance structuresDelivered detailed performance insights to executive leadership, supporting strategic IT decision-making
Education
American Public University System
Master of Science in Information Technology (MIS)
College Graduate
Bachelor of Science (BS)
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