Micheline Duguay

Senior Learning Experience Designer @Gcc

Fredericton, NB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2016 — Present

Senior Learning Experience Designer @Gcc

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Houston, TX, US

Spearheading learning and development initiatives as a senior member of the Institute for Leadership, Innovation, Advancement, and Development (ILIAD) at GCC.Specializing in the creation, curation, and facilitation of innovative learning experiences designed to foster business growth and enhance associate capabilities.Instrumental in introducing and integrating advanced learning methodologies and design techniques, ensuring educational content is engaging, accessible, and effective.Played a pivotal role in establishing and refining agile and sustainable processes and tools following the launch of ILIAD in Spring 2017.Consistently leveraging and expanding my skill set in a collaborative environment, contributing to the enrichment of our team, leadership, and the overarching cultures of GCC and The Home Depot.Spearheaded the implementation of a Learning Management System (LMS), complemented by an effective change management strategy to enhance user engagement and adoption.

EDUCATION

1982 — 1987

Carleton University

B.A. Honors, French and Spanish Language and Literature

2001 — 2004

University of Phoenix

B.S., Information Technology

1992 — 1994

Glendon Campus of York University | Campus Glendon de l’Université York

Certificate, Professional and Technical Writing

SKILLS

Enterprise SoftwareBudgetsErp SoftwareTechnical WritingProject PlanningBlended LearningStrategic PlanningManagementTeam BuildingBusiness AnalysisSharepointTrainingSoftware DocumentationClassroom ManagementCustomer Relationship Management (Crm)ConsultingTraining & DevelopmentTeachingMicrosoft OutlookPmpLeadershipBusiness Process ImprovementBusiness ProcessOnedriveMicrosoft ProjectVisioPowerpointMicrosoft ExcelSap ProductsInstructional DesignProgram ManagementEmployee TrainingProject ManagementCross-Functional Team LeadershipMs ProjectTraining DeliveryInformation TechnologyMicrosoft WordTeam LeadershipErp

ABOUT MICHELINE DUGUAY

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Micheline Duguay — Senior Learning Experience Designer at Gcc in Fredericton, NB, CA | Unifers