Michele Weir
- Role
- Senior Lead, Guest Facing Technology at Hilton
- Location
- Sweetwater, TN, US
- LinkedIn followers
- 500 followers
About Michele Weir
Problem solver with a passion for efficient business processes. My career with…
Experience
Senior Lead, Guest Facing Technology
Sep 2016 — Present
Highlights-Product Manager for the Guest Facing Technology ServiceNow portal, implementing new functionality, testing, and providing customer service for our end users -Process design to create more efficient ways of doing things, which makes everyone more productive -Initial implementation of the guest authentication method using Eleven Software -Project and relationship management with Eleven Software -Meraki Dashboard user administration, equipment claiming and inventory management -Collaboratively troubleshoot issues -Vendor management -Reporting, analytics, data management, and dashboard creation using SQL, Tableau, Excel, and ServiceNow -Collaboratively develop ideas and implement guest internet offerings
Skills
- Product Management
- Sdlc
- Software Project Management
- Database Administration
- Vendor Management
- Bpmn
- Business Analysis
- Change Management
- Management
- Sharepoint
- Agile Methodologies
- Html
- Project Planning
- Program Management
- Active Directory
- Amazon Web Services (Aws)
- Visio
- Sql
- Web Design
- Integration
- Software Documentation
- Team Leadership
- Databases
- Project Management
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