Michele Grosso Schanz

WORK HISTORY

EDUCATION

ABOUT MICHELE GROSSO SCHANZ

Currently, I serve as an Associate Director of Influencer Marketing for Health Union where we meet people where they are to find resources for their chronic conditions. Ensuring accurate project details according to timelines, budgets and specifications are key components of my role. I also excel at owning the customer experience—putting our customers first and facilitating a seamless process.With a talent for working in business operations and project management, I have developed and monitored project plans, coordinated resources and worked with key stakeholders to ensure quality deliverables. Serving as a liaison for top-tier clients, I have also developed expertise in managing all aspects of the client relationship. My experience as a former competitive Division 3 Athlete at Elizabethtown College has instilled in me the disciplined approach that is critical to driving results and growth for our high-profile clients and internal team. Without hesitation, my team mindset and interpersonal skills have set the underpinning for successfully managing voluminous details while working in a customer-facing role. My commitment to excellence and 9 years in operations roles have served as the foundation for my success. As a trusted partner who is personally invested in quality assurance, I am known for going the extra mile to deliver top-quality customer service. Overall, I am a client and data-driven enthusiast, dedicated to impacting the bottom line of an organization. Connect with me on LinkedIn or email me directly at m••••••••@gmail.com Areas of Expertise- Project Management & Coordination- Operations Management- Training & Development- Relationship Building