Michele Spotts

Senior Learning Experience Designer @Dartmouth Health

Lebanon, NH, US

Designing data-driven, learner-centered education that improves patient safety, strengthens communication, and increases compliance, all aligning with healthcare system goals.Data-Driven Design & Analysis:Led the development of interactive dashboards using Python and survey analytics to measure eLearning effectiveness and align outcomes with system KPIs. These insights directly informed module revisions and improved collaboration with stakeholders.Simulation-Based Learning Innovation:Designed a game-based simulation in Articulate Storyline with custom JavaScript tracking for over learners. Data analysis revealed signage-related compliance gaps, prompting real-world changes and improving PPE adherence by 20–30%.User Research & Role-Based Toolkits:Conducted qualitative interviews and thematic analysis in Condens to identify communication gaps in clinical teams. Created personas and role-based toolkits that support safer decision-making and on-the-job learning.System-Wide Education Strategy:Developed annual compliance training, onboarding, and leadership education rooted in data, behavior science, and UX principles. Content includes spaced learning, decision scenarios, and inclusive design strategies to ensure engagement across diverse healthcare roles.

East Carolina University

Communication Arts

Alvernia University

Liberal Arts with a Concentration in Computer Science

Drexel University

Master of Science - MS

University of California, Irvine

Certificate in Mobile App Development

Savannah College of Art and Design

Master of Fine Arts - MFA

University of Virginia

Doctor of Education