Michele Seber

Senior Manager - Portfolio Management, Pmo - Operations @Windward Risk Managers

Boca Raton, FL, US

Lead and manage multiple roles for Florida Peninsula and its subsidiary, Edison Insurance. With a staff of 10 direct reports oversees software development, communication technology, vendor relations, websites, contracts, and hiring/training for PMO and Operations. Manages multi-million-dollar contracts for Board consent from 40 vendors including Fortune 500 companies. Interacts with Board of Directors, C-levels, department heads and management team. • Partnered with 8 vendors on the integration of new systems to support company expansion into additional states.• Drove relaunch of Edison Insurance including implementation of its systems, communication technology, website, and processes.• Maximized performance with improved efficiency by implementing new systems including SharePoint, JIRA Service Desk, JIRA Software, JIRA Confluence and automated testing tools.\"• Introduced and launched a ‘project life cycle’ methodology and PMO to assure implementation of quality systems and adherence to timeframes/costs. Held ongoing status meetings with stakeholders, department heads, and Board of Directors.• Orchestrated new system implementation for Business Process Services (Call Center and Processing Center) transitioning Call Center to the coAction Workflow Management System to maximize performance, streamline processes, reduce costs.• Built and retained a talent pool by developing and launching a successful 15-week internship program with FAU, FIU, and NOVA.

University of Phoenix

Bachelor of Science, Business Management

Florida Atlantic University

Master of Business Administration