Michele Nowakowski
Project & Contract Management Specialist | Healthcare & Compliance Focus | Driving Process Improvement, Vendor Relations & Cross-Functional Collaboration
- Role
- Manager at Placer County
- Location
- Roseville, CA, US
- LinkedIn followers
- 500 followers
About Michele Nowakowski
I am currently completing Clinical Medical Assistant certification training to expand my…
Experience
Manager
May 2023 — Present · Placer County, CA, US
Management and OversightSupervised Caregiving Team: Led, managed, and mentored a team of caregivers, providing regular guidance, feedback, and support to ensure high-quality care.Scheduled and Coordinated Caregivers: Ensured appropriate scheduling of caregivers, balancing workloads and managing time-off requests to meet client needs.Quality Assurance: Conducted regular assessments, audits, and evaluations to ensure caregiving services were consistently delivered to the highest standards.Performance Management: Monitored caregiver performance, conducted evaluations, and implemented development plans to improve care quality.Client Relations: Served as the primary point of contact for families and clients, addressing concerns, providing updates, and ensuring satisfaction with services.Regulatory Compliance: Ensured all caregiving services adhered to local, state, and federal regulations, maintaining records for audits, inspections, and compliance checks.Patient and Family InterviewingConducted Client Assessments: Interviewed prospective clients and families to understand their needs, preferences, and health conditions, developing personalized care plans.Care Plan Development: Created, reviewed, and updated care plans in collaboration with families, healthcare professionals, and caregivers to ensure client needs were met.Family Education: Educated family members about caregiving services, explained care plans, and provided ongoing support regarding caregiving procedures and responsibilities.Budget and Financial ManagementBudget Management: Oversaw department budgets, ensuring resources were efficiently allocated. Tracked expenditures related to caregiving services and staff to maintain fiscal responsibility.Billing and Invoicing: Coordinated with the finance department to ensure accurate billing and invoicing for caregiving services provided to clients.
Education
Western Governors University
Healthcare Administration
2024 — 2026
William Jessup University
Bachelor of Science Business Administration (B.B.A.)
2014 — 2017
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