Michele Margetts
Executive Coaching | Fractional Services | Scaling Law Firms & Service Businesses | KPI‑Driven Ops, Visionary & Integrator
- Role
- Chief Executive Officer Owner at Navigated Results
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Michele Margetts
Operational chaos → Strategic clarity.That’s my mission as a Fractional COO, Integrator, and growth partner.I specialize in helping law firms and service-based businesses build scalable operations, align leadership, and drive sustainable growth. As the founder of Navigated Results and strategic leader at firms like The Grigoropoulos Law Group and Menneh Legal SA, I bring deep operational expertise and hands-on leadership to firms ready for transformation.I implement the systems, processes, and accountability structures that allow business owners to step out of the day-to-day and lead with confidence. From optimizing A/R systems to rebuilding intake pipelines and facilitating L10 meetings—I create custom solutions that stick.
Experience
Chief Executive Officer Owner
May 2015 — Present · FL, US
Strategic Operations Leader for Law Firms & Service-Based BusinessesAt Navigated Results, I serve as a Fractional service provider and strategic advisor to law firms and service-based businesses across the U.S. and Canada. I help organizations scale by aligning people, processes, and platforms—turning operational chaos into clarity. My work is grounded in EOS® (Entrepreneurial Operating System) methodology, which I use to facilitate weekly L10 meetings, implement accountability frameworks, and drive execution on strategic goals.From onboarding and intake optimization to SOP development and financial systems, I build the operational infrastructure companies need to grow with confidence. I design automated workflows using tools like Airtable, HighLevel, and QuickBooks Online, and help firms improve collections, streamline disbursements, and reduce inefficiencies through smart system integration.Whether building out KPI dashboards, coaching leadership teams, or managing cross-functional staff, I deliver custom solutions that boost profitability, improve team performance, and enhance client experience. My focus is always on sustainable growth—powered by structure, driven by results.
Education
Hesser College
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
University of Maryland
Associate of Arts and Sciences - AAS, Business, Management, Marketing, and Related Support Services
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