Michele Gorostiza
Director of Engineering @ TurboTax Growth Experiences, Intuit | Agile Project Management
- Role
- Director of Engineering, Turbotax Growth Experiences, (May 2020 - Present) at Intuit
- Location
- San Diego County, CA, US
- LinkedIn followers
- 500 followers
About Michele Gorostiza
Leading with a bold vision at Intuit, our team has transformed the TurboTax experience, empowering over a million customers to report digital assets—a fourfold increase year-on-year. With an expertise in agile project management and web applications, we introduced the TurboTax Expense Monitor, which uncovered 33% more deductions, enhancing customer value and retention.My role as Director of Engineering drives innovation in Agile methodologies, optimizing tax solutions for the digital age. Our dynamic team at Intuit is dedicated to delivering high-quality products with a focus on Java Web Services, Cloud, and Big Data, ensuring a cutting-edge tax filing experience. We thrive on collaborative success, continuously evolving our craft to inspire industry-leading advancements in tax technology.
Experience
Director of Engineering, Turbotax Growth Experiences, (May 2020 - Present)
May 2020 — Present · San Diego, CA, US
Launched Data Aggregation and Intelligent Tax Optimization for Digital Asset service within the TurboTax product. There were over 1M TurboTax customers who reported their crypto investments. A remarkable 4X increase in crypto filers YoY. This season we are expecting to serve 1.4M digital asset filers in TurboTax. Delivered TurboTax Expense Monitor that allowed customers to find 33% more deductible expenses than manual entry reducing their tax liability. Consolidated multiple product lines into one reducing the cognitive burden across 3 service levels,driving higher customer conversion and revenue, and higher customer retention.Launched Dynamic Translation capability that translated 92% of TurboTax experience using real-time translation service resulting in 10M growth for TurboTax in one year.
Education
San Diego State University
Bachelor of Arts (BA)
1993 — 1998
Skills
- Sql
- Visio
- Software Engineering
- Continuous Integration
- Integration
- Agile Methodologies
- Cloud Computing
- Agile Project Management
- Quality Assurance
- Software Quality Assurance
- Testing
- Soa
- Web Applications
- Test Planning
- Test Automation
- Web Services
- Software Development
- Scrum
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