Michele Lamm Chapuis

Founder and CEO @Europe Your Own Way Llc

Buffalo, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2015 — Present

Founder and CEO @Europe Your Own Way Llc

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Specializing in creating personalized travel experiences for clients looking to explore Europe through independent trips or small group tours. Unparalleled consulting services and expertly planned, customized itineraries that offer authentic, immersive experiences. Provide consulting services to clients planning independent European trips, offering expert advice and tailored itineraries. Plan, organize, and lead customized small group tours throughout Europe, ensuring seamless and memorable travel experiences. Design and update tour offerings for existing destinations, including Italy, France, Switzerland, the Balkans (Croatia, Montenegro, Albania), Greece, Portugal, and Spain. Evaluate and scout new destinations, such as Ireland, Scandinavia (Finland, Sweden, Denmark, Norway), and others, to expand the company’s portfolio. Collaborate with local vendors, accommodations, and service providers to ensure top-quality experiences for clients. Maintain clear communication with clients, addressing inquiries and concerns promptly and professionally.• Consistently earn 5-star ratings from participants establishing a stellar reputation and fostering a strong base of loyal repeat clients. The exceptional quality of service has driven a growing wave of word-of-mouth referrals, leading to frequent requests for consulting and participation in tours.http://europeyourownway.com/

EDUCATION

N/A

Digital Marketing Institute

Professional Diploma in Digital Marketing

N/A

Darla Moore School of Business at the University of South Carolina

International MBA, Italian/International Marketing

1986 — 1990

University of Vermont

Bachelor of Science in Business Administration, French/International Marketing

SKILLS

SalesP&L ManagementMarketingStrategic PlanningCross-Functional Team LeadershipMarketing StrategyAdvertisingProduct MarketingCompetitive AnalysisProduct DevelopmentPublic RelationsCrmRetailProduct ManagementStrategyManagement

ABOUT MICHELE LAMM CHAPUIS

Intense interest in languages and a strong curiosity about foreign lands began for me in elementary school, and it has gained strength and momentum throughout my life. This passion has guided and driven my career direction resulting in an MBA in International Marketing, global travel/living opportunities and the ability to speak several languages (English, French, Italian and some Spanish). My unique combination of experiences spans 20 years of progressive marketing team leadership across several industries including the private and not-for-profit sectors. I am a results-oriented team-player who delivers key projects, drives sales growth and thrives in a cross-functional global environment. Some of my key strengths include: International Marketing, Cost Improvements, Travel Consulting/Escorted Tours, Brand Strategic Planning, Licensing Partnerships, Marketing/Sales Communications, Cross-Cultural Teams, New Product Development, Social Media Marketing, P&L Management, Project Teams, and Team Leadership/Evaluations. Not surprisingly, outside of my work-related responsibilities, I enjoy planning and organizing travel, particularly to Italy, France, and Switzerland. I’m also a strong supporter of the Leukemia & Lymphoma Society, having served for several years on the Board of Trustees for the Western NY chapter.I enjoy expanding my network and learning from others in the global community, so feel free to connect or message me via LinkedIn.

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Michele Lamm Chapuis — Founder and CEO at Europe Your Own Way Llc in Buffalo, NY, US | Unifers