Michele Durant
Senior Inside Sales Specialist for Client Solutions Group-dell Canada @Dell Canada
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WORK HISTORY
Senior Inside Sales Specialist for Client Solutions Group-dell Canada @Dell Canada
Ability to address complex challenges and provide innovative solutions and builds for selling client specialty portfolio including security and cloud-based issues- Provide strategic direction and leadership to core Dell teams for converting client solutions to Dell\'s Specialty sales - Collaborate with global cross-functional teams to smooth internal and external customer satisfaction issues and improve metrics for sales processes- Review technical specifications for proposals and provide expertise/documents on correct devices to position- Meet/exceed sales and technical quarterly training goals and requirements- Manage sales revenue forecasts, leads, sales campaigns and pipeline via Salesforce activity
EDUCATION
St. Lawrence University
Bachelor of Applied Science (B.A.Sc.)
SKILLS
ABOUT MICHELE DURANT
WHAT I DO: Apply 20+ years of sales/account/project management skills by promoting best-of-breed technologies and earning trusted relationships to exceed revenue/business targets and create loyal customers.HOW I DO IT: I take the time to listen and understand clients\' pain points and requirements, leverage all resources to strategize and drive the sales process forward, and effectively communicate how my solution differs from the competition\'s. Proven track record in hardware/cloud software infrastructure sales and client specialty sales with establishing new accounts and increasing footprints in existing accounts,(12 years across all of Canada - EMC).WHY CUSTOMERS LIKE WORKING WITH ME: Easy to work with, genuine, trusted advisor who is passionate about customer satisfaction and helping clients solve their business challenges quickly and effortlessly. My words lead to my actions.TRANSFERABLE SKILLS- A self-starter with high sense of urgency who exceeded quotas via prioritizing sales activities for all of Canada for 10+ years - Seasoned remote worker with strong organizational, project management, and time management skills- Ability to navigate and progress through long, complex sales cycles- Easily build relationships and collaborate with cross-functional teams- Excellent written, verbal, and presentation skills- Adopt new applications, processes, and technology quickly in fast-paced environments- Good analytical skills for creatively solving challenges and delivering solutions- Comfortable with MEDDIC and solution selling methodologies- Strategic thinker who assesses options and balances actions based on trends, conditions in the environment/account, and the organization\'s values Specialties include- Client specialty sales and peripherals - Ontario healthcare and federal government sales and account management - Process/method improvements to drive time management and business efficiencies- Software infrastructure sales- Cloud Computing (Public/Private/Hybrid)- Digital transformation - Virtual desktop infrastructure and endpoint security
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