Michele Gebhard

About Michele Gebhard

HR and recruiting operations professional with experience supporting HR teams, talent…

Experience

1. Customer Success Global Shared Services

   LHH

   Feb 2026 — Present · US

   Enter, update, and maintain referral records in ORBIT with a focus on accuracy and alignment to contract requirements.• Set up ORBIT program matrices and referral templates to match client specifications and ensure smooth workflow management.• Prepare and organize referral data in Excel to support timely system uploads and consistent data quality.• Review referral records to confirm all billing requirements are met before invoicing.• Coordinate international referrals with global LHH teams to maintain consistent standards across regions.• Manage incoming Salesforce cases and shared mailbox requests to ensure prompt responses and resolution of inquiries.

Education

• Professional Association of Resume Writers & Career Coaches

  CPRW Certification, Certified Professional Resume Writer

• Nassau Community College

  Associates Degree, Early Childhood Education and Teaching

• IAP Career College

  Human Resources Consultant, Human Resources Management/Personnel Administration, General

• Coursera

  Certificate, HRCI Human Resource Associate

• Dowling College

  Bachelors of Science in Professional & Liberal Studies, Foreign Languages - Spanish/Italian

• IAP Career College

  Career Coach Certificate, Professional Career Coaching

• Universal Class

  Career Certificate, Payroll Management 101