Michele Topp

Director, Logistics Operations at Buchanan Logistics

Role: Director of Administration at Buchanan Hauling and Rigging, Inc.
Location: Fort Wayne, IN, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Michele Topp

Dedicated and loyal Operations leader with demonstrated strengths in Team Building, Talent Management, Customer Service, Recruiting and Leadership Building. Providing over 32 years of operational knowledge in the transportation industry. Recognized for successful work accomplishments through progressive movement across divisions and ultimately a Team Leader.

Experience

Director of Administration
Buchanan Hauling and Rigging, Inc.
Dec 2015 — Present · Fort Wayne, IN, US
Plans, directs and supervises all brokerage activities, including continuous education and staff training. Manages performance measurements, including accountability. Communicating with employees in a positive atmosphere to motivate while supporting brokerage department initiatives. Focus is on improving customer service levels, including on-time pick-ups and deliveries. Manages offices in Fort Wayne, Houston and Indianapolis including over 50 Logistics Specialists, Account Managers and Administrative Team. Develop and enhance structure, policies and procedures, incentive and reward programs.

Skills

Dispatching
Process Improvement
Team Building
Management
Logistics Management
Business Process Improvement
Third-Party Logistics (3pl)
Freight
Trucking
Shipping
Transportation
Container
3pl
Truckload Shipping
Ltl Shipping
Leadership
Customer Service
Container Shipping
Training
Ltl
Truckload
Supply Chain Management
Warehousing

Contact information

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Work email
•••••@buchananhauling.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Buchanan Hauling and Rigging, Inc.

Truck Transportation · 319 employees · Founded 1996 · Fort Wayne, Indiana, United States

Buchanan Hauling and Rigging, Inc. is a comprehensive full-service transportation company that provides a range of services including full truckload van and flatbed service, less than truckload (LTL) service, and a logistics division to cater to all your transportation needs. Apart from our regular truckload and LTL service, we also offer an expedited service. Our primary headquarters, situated in Fort Wayne, Indiana, is staffed round the clock, every day of the year, by knowledgeable transportation experts. Alongside our domestic services within the United States, we also provide seamless transportation to and from Mexico and Canada. Through strategic collaborations with reputable Mexican carriers, we ensure that our shipments are delivered promptly and securely. When you entrust us with your freight destined for Mexico, it remains on our trailer until final delivery. Our inventory consists of various types of equipment, such as flats, stretch flats, single drop stretch, double drop stretch, multiple axle removable goosenecks, and 13-axle double drop RGNs. Apart from our collection of flat and specialized trailers, we also possess a significant number of van trailers. All of our vans are 53-foot air-ride trailers equipped with logistics posts and e-track. Buchanan moderate fleet of over 300 trucks. We offer the same services typically provided exclusively by larger impersonal companies but with better customer service through our sister company Buchanan Logistics. Our capabilities include the necessary technology, equipment, and skilled staff to effectively meet even the most demanding transportation needs.

buchananhauling.com

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About Michele Topp

Experience

Director of Administration

Skills

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