Michele Spies

Sales Associate @Neiman Marcus

Costa Mesa, CA, US
MOBILE NUMBERS
+17•••••••28

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WORK HISTORY

Dec 2023 — Present

Sales Associate @Neiman Marcus

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US

Denim Specialist/Stylist

EDUCATION

1986 — 1988

Brooks College

Associate of Arts (AA), Fashion Merchandising

SKILLS

MerchandisingApparelLeadershipManagementSalesStylingTrendTime ManagementTrend AnalysisFashionSocial MediaLuxury GoodsStore ManagementTrend ForecastingVisual MerchandisingCustomer ServiceRetailRetail SalesProduct KnowledgeTeam BuildingTeamworkWardrobeDriving ResultsCustomer SatisfactionPersonal Shopping

ABOUT MICHELE SPIES

Over 26 years of luxury fashion styling experience focused in Southern California- South Coast Metro area• Helped clients attain perfect look for every special occasion.• Exhibited excellent customer service skills and a proven record as a top stylist.• Customized look for the most demanding clients.• Analyzed seasonal fashion trends to remain up to date on emerging styles• Continuously developing client book of business based on relationships formed that have been tailored to fit the needs of the client. Via consistent contact via email, text, phone, and personal social media management.• Kept abreast on all trends that were introduced through merchandise visuals and floor sets in order to effective market the brand presenting a high level of brand awareness resulting in higher sales and client satisfaction.• Exceeding sales goals by maximizing the sales per hour, units per transaction, and average dollars spent through strategic customer interaction to fulfill the immediate and lifestyle needs of the client.• Consistently creating the superior guest experience by delivering superior customer service, educating the guest about the brand, and maintaining of the relationship developed with guest building brand loyalty.

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