Michele Scarbrough
- Role
- Managing Director, Head of Compliance - Branded Cards and Unsecured Lending at Citi
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Michele Scarbrough
Michele is an executive thought leader who operates at the highest levels, advising…
Experience
Managing Director, Head of Compliance - Branded Cards and Unsecured Lending
Feb 2025 — Present · Washington, DC, US
Executive-level role responsible for fostering a culture of compliance within the LOB, promoting ethical behavior and a strong commitment to upholding Citi\'s reputation for integrity and sound business practices. Providing compliance advisory services, including credible challenge on new products, acquisitions, marketing, pricing, supporting the design of controls and corrective action plans to address compliance deficiencies and execute governance and oversight routines that ensure an effective third-party compliance risk management program. Develop and implement compliance policies, procedures, and controls for the Branded Cards and Unsecured Lending LOB in alignment with Citi\'s overall compliance and business strategy Lead and manage a team of compliance professionals, providing guidance, support, and training on regulatory requirements and internal policies Monitor and assess the LOB’s compliance with applicable laws, regulations, and internal policies, identifying and addressing any gaps or areas of improvement Collaborate with cross-functional teams, including Legal, Risk, and Audit, to ensure a comprehensive and integrated approach to compliance Conduct regular compliance risk assessments, monitoring/testing, and audits to evaluate the effectiveness of controls and identify potential areas of risk Develop and maintain relationships with regulatory bodies and external stakeholders, representing the division\'s compliance efforts and addressing any inquiries or concerns
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