Michele Rowan
Customer Contact Strategies Llc
Charlottesville, VA, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Customer Contact Strategies Llc
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EDUCATION
N/A
St. Petersburg College
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
SKILLS
Process ImprovementManagementTeam BuildingHome Working and Teleworking SmeVendor ManagementManagement ConsultingTeam LeadershipBusiness Process ImprovementSourcingConsultingTime ManagementCustomer RetentionCustomer ServiceBusiness StrategyCoachingOutsourcingCall CentersBusiness DevelopmentForecastingStrategic PlanningSpeaker & FacilitatorAccount ManagementProject ManagementChange ManagementSales ManagementLeadershipLeadership DevelopmentTelecommunicationsTemporary StaffingRecruitingAnalysisTeam ManagementStrategyAt Home Agent ConsultingPublic SpeakingCall CenterSalesCustomer ExperienceContract NegotiationStart-Ups
ABOUT MICHELE ROWAN
Customer Experience executive with 20+ years of experience in strategy, implementation…
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