Michele Ricketts
Customer Success & Operations Leader | SaaS Expert | Driving User Experience & Business Growth | Cross-Functional Team Leader | Champion of Innovation & Continuous Improvement
- Role
- Customer Success at Zendesk
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Michele Ricketts
Who am I? I\'m an \"outside-of-the-box\" thinker who thrives on interaction and…
Experience
Customer Success
Sep 2024 — Present · Austin, TX, US
Education
The University of Texas at Austin
HDO: A Good Idea is Not Enough: Persuading Like an Entrepreneur
2019 — 2019
Coastal Carolina University
Bachelors degree
1999 — 2003
The University of Texas at Austin
HDO: Maximizing Mental Agility
2019 — 2019
Skills
- Salesforce.com Implementation
- Software Industry
- Sales Operations
- Professional Services
- Paas
- Network Architecture
- Saas
- Managed Services
- Integration
- Platform Architecture
- Ip
- Software as a Service (Saas)
- Vmware
- Force.com
- Firewalls
- Salesforce.com
- Sales Enablement
- Networking
- Virtualization
- Cloud Computing
- Storage Area Networks
- Security
- Enterprise Software
- Sales Management
- Crm
- Storage
- Unified Communications
- Solution Architecture
- Go-to-Market Strategy
- Business Alliances
- Mpls
- Voip
- Channel Partners
- Data Center
- Disaster Recovery
- Solution Selling
- Cisco Systems Products
- Vpn
- Cisco Technologies
- Strategic Partnerships
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