Michele McKelvy
Scrum Master @Mosaicx
Omaha, NE, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2023 — Present
Scrum Master @Mosaicx
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Omaha, NE, US
EDUCATION
1988 — 1990
Dana College
Mathematics
SKILLS
TelecommunicationsLeadershipCustomer RetentionCustomer ServiceUnified CommunicationsB2bOutsourcingCustomer Relationship Management (Crm)Call CentersSoftware as a Service (Saas)Customer ExperienceCustomer SatisfactionAccount ManagementChange ManagementProduct ManagementCrmManagementTeam BuildingTeam LeadershipVendor ManagementVoice Over Ip (Voip)Workforce ManagementTelephonyContact CentersIvrTroubleshootingVoipCall CenterSaasSalesforce.com
ABOUT MICHELE MCKELVY
Scrum Master at Mosaicx (powered by WestCX)|Inspiring High-Performing Teams| Leading Projects that Transform| Passionate People Leader| Collaboration
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