Michele Longo
- Role
- Sr Vice President Customer Service - Americas Region at Dematic
- Location
- Macomb Township, MI, US
- LinkedIn followers
- 500 followers
About Michele Longo
GLOBAL LEADERSHIP EXECUTIVE (P&L) with more than 25 years of strategic leadership in fast…
Experience
Sr Vice President Customer Service - Americas Region
Aug 2023 — Present
Lead the Customer Service team for the Americas Region (US, Canada, Mexico, Latin America)- end to end business supporting our customers throughout their lifecycle including including Modernization & Upgrades, Parts, Field Service, Resident Maintenance, Remote Support, Hotline, Warranty, Training & Documentation
Skills
- Business Process Improvement
- Engineering
- Candidate Selection
- Compensation Design
- Automation
- New Hire Orientations
- Project Management
- Leadership in the Workplace
- Six Sigma
- Incentive Programs
- Coaching & Mentoring
- Conflict Management
- Program Management
- Strategic Planning
- Recruiting
- Sphr
- Training & Development
- Ms Project
- Budget Management
- Employee Staffing
- Global Talent Acquisition
- Project Planning
- Office Management
- Process Improvement
- Manufacturing
- Workers Compensation
- Operations Management
- Employee Retention
- Equal Employment Opportunity (Eeo)
- Behavioral Assessments
- Executive Presentation Skills
- Mergers & Acquisitions
- Personnel Management
- Executive Compensation Planning
- Critical Thinking
- Lean Manufacturing
- Recruitment & Hiring
- Business Development
- Continuous Improvement
- Affirmative Action
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