Michele Holly

WORK HISTORY

EDUCATION

ABOUT MICHELE HOLLY

Strategic Operations & Transformation Leader | Driving Efficiency, Growth & High-Performing TeamsI’m a strategic, results-driven leader with 15+ years of experience in customer onboarding, workplace experience, and operational transformation. I specialize in optimizing processes, leading large-scale implementations, and driving organizational efficiency to help companies scale, enhance customer experiences, and maximize business impact.At Paycom and PwC, I’ve led high-impact transformation initiatives, managing large teams and executing complex implementations. Whether overseeing HCM implementations for thousands of clients annually, leading large and dynamic teams of professionals or driving enterprise-wide space management strategies across 5.6M RSF, I thrive in fast-paced, high-growth environments where innovation, collaboration, and change leadership are essential.My superpower lies in driving strategic execution with empathy. I lead with intention—whether I’m overseeing a 200+ person department, launching a process improvement office, or mentoring future leaders. I’m energized by solving problems, simplifying processes, and creating structures that help teams thrive.From increasing client retention and revenue growth to enhancing employee experience and operational efficiency, I bring a blend of execution, insight, and heart to everything I do.Let’s connect—especially if you’re passionate about transformation, leadership, or creating exceptional customer experiences.