Michele Gordon
Sr. Manager, App, Dev & Support at Conduent
- Role
- Sr Manager, App, Dev & Support at Conduent
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Michele Gordon
Experienced Senior Manager with a demonstrated history of working in the information…
Experience
Sr Manager, App, Dev & Support
Jun 2004 — Present · Miami-Fort Lauderdale, FL, US
Education
University of South Florida
BA
1973 — 1977
Skills
- Telemarketing
- Customer Satisfaction
- Call Center Development
- Business Analysis
- Customer Experience
- Vendor Management
- Cross-Functional Team Leadership
- Business Process Outsourcing (Bpo)
- Management
- Program Management
- Project Management
- Crm
- Customer Relationship Management (Crm)
- Process Improvement
- Business Process Improvement
- Customer Retention
- Customer Service
- Bpo
- Outsourcing
- Inbound Marketing
- Call Centers
- Contact Centers
- Workforce Management
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