Michele Earney

Vice President of Operations Co-owner @Specialty Allocations

Maitland, FL, US

Creating business and negotiating contracts. Sustaining current relationships while obtaining new ones in Florida and across the nation. Provides overall direction and guidance to the operational activities of the company with the objective to maximize growth and profitability, as well as day to day leadership and management of all operational functions.• Manages the operations and software functions of the company.• Implements programs to sustain profitability and growth of the company.• Provide mentoring and guidance to other employees and subordinates as needed.• Participates in presentations and meetings with the Director of Client service team.• Product development. • Oversees overall customer satisfaction.• Creates policies and strategies aligned directly with the company goals.• Evaluates the functionality of Salesforce• Oversees expenses, invoicing, collections, all QB functions.• Works directly with the Quality Medical Management Director and Senior Director of Rehabilitation.Other duties include:Manages HIPAA compliance of all medical dataManagement of Independent contractors/vendors in other states for product lines.Customer retention with monthly visitsManages and executes Requests for Information with municipalities. Manages bonus program and incentivesUpdates \"Best Practices\" for all processes for the companySA offers medical review services to the insurance industry, attorney groups and self funded companies. We assist with claim solutions involving workers compensation and liability cases.