Michele Durco-Ahern

About Michele Durco-Ahern

Hello there :) I am an Online Sales Counselor for DR Horton Home and love what I do.

Experience

1. Internet Sales Specialist

   D.R. Horton

   Dec 2023 — Present · Tucson, AZ, US

   I hold a current real estate license.Engage with prospective home buyers and their real estate agents through outbound and inbound calls. Assist in booking appointments for agents and potential buyers.Leverage AI tools to analyze market trends and customer behavior, informing sales strategies and marketing efforts.Responsible for posting online ads for D.R. Horton special promotions and incentives. Coordinate and host grand opening parties for new subdivisions,Provide coverage for site agents during their vacations and / or days off. Offer mentorship on Dynamics CRM and Multiple Listing Service tools.Provide guidance and training to agents on utilizing social media effectively in their marketing strategies.Add listings to the MLSSAZ and provide training to individuals on how to effectively use the MLSSAZ platform.Training to agents on utilizing social media effectively in their marketing strategies.Won national contest to go to Costa Rica in May 2024

Education

• Santa Rita High School

  High School Diploma

  1990 — 1994

• University of Phoenix

  Bachelors of Science in Business

  2000 — 2003

Skills

• Strategic Planning
• Broadband
• Microsoft Excel
• Mobile Devices
• Project Management
• Network Design
• Social Media
• Coaching
• Customer Satisfaction
• Training
• New Business Development
• Leadership
• Microsoft Office
• Sales
• Call Centers
• Ip
• Unified Communications
• Marketing
• Customer Experience
• New Hire Orientations
• Sales Management
• New Home Sales
• Product Management
• Management
• Team Building
• Solution Selling
• Account Management
• Wireless
• Public Speaking
• Telecommunications
• Process Improvement
• Managed Services
• Voip
• Integration
• Customer Retention
• Mpls
• Customer Service
• Social Networking
• Team Leadership