Michele de Velder
- Role
- Director of Product Management & Design - Marketing at DICK'S Sporting Goods
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Michele de Velder
Digital transformation leader, leveraging analytics and agile practices to propel…
Experience
Director of Product Management & Design - Marketing
Aug 2022 — Present
Education
Western Michigan University
Bachelor of Arts, Communications
Skills
- Vendor Relationships
- Team Leadership
- Customer Retention
- Knowledge Management
- Strategic Partnerships
- Outsourcing
- Crm
- Process Improvement
- Telecommunications
- Management
- Cross-Functional Team Leadership
- Vendor Management
- Contact Centers
- Telephony
- Ivr
- Customer Satisfaction
- Bpo
- Workforce Management
- Microsoft Crm
- Written & Oral Presentation Skills
- Public Speaking
- Training Delivery
- Training
- Project Management
- Customer Experience
- Direct Sales
- Customer Service
- Labor Strategy
- Troubleshooting
- Intelligent Call Routing
- Call Centers
- Acd Management
- Leadership
- Forecasting
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.