Michele Brown
Senior Director, Service Reliability
- Role
- Senior Director Service Reliability at Charter Communications
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Michele Brown
Restoring customers to exceptional service by finding, treating and curing internet…
Experience
Senior Director Service Reliability
Jan 2025 — Present · Charlotte, NC, US
Education
University of North Carolina at Greensboro
BS
1989 — 1993
University of Nebraska at Omaha
MBA
1993 — 1995
Skills
- Vendor Management
- Ethernet
- Pmp
- Leadership
- Telephony
- Call Center
- Avaya
- Mobile Devices
- Computer Network Operations
- Management
- Business Process Improvement
- Telecommunications
- Troubleshooting
- Program Management
- Wireless Technologies
- Team Leadership
- Voip
- Data Center
- Product Management
- Cloud Computing
- Process Improvement
- Call Centers
- Ip
- Cross-Functional Team Leadership
- Strategic Partnerships
- Customer Experience
- System Deployment
- Broadband
- Crm
- Managed Services
- Integration
- Project Management
- Veterans
- Customer Satisfaction
- Wireless
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