Michela Onesti
Lean Six Sigma Master Black Belt | Change Management Specialist | Process Excellence
- Role
- Principal Operational Excellence at Capital One
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Michela Onesti
Highly motivated Lean Six Sigma expert, Master Black Belt certified. Senior Staff…
Experience
Principal Operational Excellence
May 2025 — Present · US
As Business Change Management Champion, I drive the smooth delivery of product and marketing campaign changes across the Consumer Banking Card Portfolio department by prioritizing customer experience, minimizing risk, and guiding teams through the change journey to ensure successful implementation and long-term sustainability. I leverage a strong technical foundation and extensive experience in change and process improvement to lead and evolve our department’s change management program and ensuring it aligns with business priorities, drives adoption, and supports long-term strategic growth.
Education
Istituto Tecnico Industriale Aldo Gastaldi - Genoa
Computer Science, Computer Science, Statistics, Math, English, Electronics
1983 — 1988
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