Michel Hakim
i t Technical Support @Genatec
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WORK HISTORY
i t Technical Support @Genatec
Montreal, QC, CA
Researched, diagnosed, troubleshoot and identified solutions to resolve system, process orexperience issues for all customers.• Applied understanding and knowledge of information systems products and services to assist customers on technical matters.• Utilized email and chat applications to give those requesting support super quick answers tosimple issues.• Assisted clients with balancing, understanding reports, troubleshooting, transaction research, network requirements and general inquiries.
EDUCATION
Antonine Internation School
High School Diploma
Notre Dame University - Louaize (NDU)
Bachelor of Science - BS, Management Information Systems, General
ABOUT MICHEL HAKIM
Genatec relies on a detail-oriented IT Technical Support professional to research…
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