Ryan Tucker
Director, Crm Solution Design @CIBC
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WORK HISTORY
Director, Crm Solution Design @CIBC
Continuously running and maintaining a well-functioning solution design product unit, managing a team of solution architects within the technology team. Leading efforts to establish clearer roles and responsibilities within the technology product team, impacting the entire organization. Taking ownership of the design and directing overall technical evolution of the bank\'s Frontline CRM system, utilizing Salesforce Financial Services Cloud and Azure. Managing the transition of responsibilities and work from third party consultants, and introducing new processes and procedures to improve team function and performance. Co-Leading the CIBC Pride Network\'s Employee Engagement sub-piler, organizing events, rallying volunteers, and establishing networks of local support for events.
EDUCATION
George Brown Polytechnic
Ontario College Advanced Diploma, Computer Systems Analysis/Analyst
SKILLS
ABOUT RYAN TUCKER
Ryan Tucker is a Director, CRM solution design at CIBC, where he leads the technical…
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