Micheal Gerstner

About Micheal Gerstner

m••••••@mmg.dev I am a results oriented Business Enterprise Management professional with extensive experience increasing revenue, in high volume service environments. I have the proven ability to manage multiple projects and create organizational structure to resolve critical issues in a timely, cost efficient manner which have proven to be beneficial in developmental and turnaround situations. During the course of my career I have developed and implemented processes, procedures and performance parameters in order to produce at a level that exceeded expectations while ensuring the highest level of regulatory, vendor, and organizational satisfaction. I have been recognized for forging positive relationships and valuable long term strategic alliances. Highly developed communications, negotiations, organizational, and analytical skills. Many of the projects I have led ended with multi millions of dollars in savings, employee satisfaction increase, and regulatory complaint directions. My education and experience can be used in all lines of business including but not limited to manufacturing, IT, and all process lean, improve, and development areas. I learn quickly and can drive teams to the highest level of success. I have a Black Belt in Six Sigma, PMP, and Scrum Master certified. Key Competencies:Agile ImplementationScrum MasterProduct ManagementAgile Project Planning, Coaching & ManagementProcesses & ProceduresVendor & Subcontractor LiaisonGovernment & Industry RelationsProductivity ImprovementsRegulatory ComplianceQuality Audits & AssuranceOperations AnalysisRisk Assessment & MitigationOperational ModelingBudget & Cost ControlsTraining & Development Customer Service & SupportManagement Reporting Portfolio Management Account Management P&L Responsibility Communicator Multi Tasking Problem SolverDedicatedAnalyticalNegotiatorResults OrientedInterpersonal Team BuilderOrganizedTurn Around Situations

Experience

1. Project Manager Scrum Master

   TEKsystems

   Feb 2023 — Present · Dallas, TX, US

   Scrum Coach, Scrum Master, CoE Architect

Education

• The University of Texas at Arlington

  Mathmatics/Buisness Administration

• The University of Texas at Austin

  Post Grad, Artificial Intelligence and Machine Learning

  2020 — 2021

Skills

• Team Builder
• Credit
• Negotiator
• Banking
• Risk Management
• Loss Mitigation
• P&L Responsibility
• Government & Industry Relations
• Residential Mortgages
• Processes & Procedures
• Turn Around Situations
• Foreclosures
• Analytical
• Mortgage Banking
• Management Reporting
• Vendor Management
• Project Planning & Management
• Multi Tasking
• Dedicated
• Results Oriented
• Mortgage Servicing
• Subcontractor Liaison
• Mortgage Underwriting
• Communicator
• Quality Audits & Assurance
• Continuous Improvements
• Financial Services
• Loan Servicing
• Problem Solver
• Team Building
• Organized
• Loan Origination
• Customer Service & Support
• Portfolio Management
• Loans
• Mortgage Lending
• Risk Assessment & Mitigation
• Budget & Cost Controls
• Interpersonal
• Productivity Improvements