Michal Lusk
First Assistant to the Director for Special Projects @Travis Law Office
Signup · Get unlimited contacts
WORK HISTORY
First Assistant to the Director for Special Projects @Travis Law Office
Okay-the job title is rather tongue-in-cheek. I manage special projects including:Migration from legacy practice management software solution to new SaaS solution. If you’ve ever heard someone say, “I wouldn’t take a million bucks for the experience, but I wouldn’t do it again for a million bucks,” this is that project. Managed: advance planning/scope of project, negotiations with vendor, interface with vendor tech support, data migration, training, document management and document automation, process automation, users management, admin functions, and much more; continuing system/process/software management including: document management - creation and updates of templates, naming and tagging conventions, and more; workflow creation and updates; user management; constant process improvement for more efficient use and operation.New website: worked with vendor on advance planning, look, and layout; managed content - wrote text, tags, titles, headlines, and chose photographs; edited site; obtained approvals; and launched site. Continuing site management including: maintenance; content writing; site upgrades and editing; SEO; and analytics tracking.Continuing Legal Education (CLE) seminars: manage calendars, ensure materials production to presenting organization requirements (once attorneys have written materials), editing and proofreading of materials, general support, technical support.New client intake: manage all phases of intake including designing and revising intake process, creating intake templates, merging templates to create intake documents, taking new client calls, ensuring good client experience, opening digital files, managing intake data and documents in digital file, and follow-up.Tech support: cyber security and hardware/software adoption recommendations, break/fix support, general IT questions, hardware and software purchases, and more.Additional: marketing, social media, branding, online reputation.
EDUCATION
Saddleback Community College
English, math, science; chemistry major
SKILLS
ABOUT MICHAL LUSK
Intensely devoted to excellence: No matter what I do, I have the desire to do it…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.