Michail Papatzimas
Field Sales Advisor @Virgin Media O2
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WORK HISTORY
Field Sales Advisor @Virgin Media O2
EDUCATION
Santa Barbara City College
Associate's degree
The Open University
Bachelor of Laws - LLB
ABOUT MICHAIL PAPATZIMAS
At BT/EE, I leveraged a unique blend of AI and creative problem-solving to tackle technical challenges. By applying the LOVE principle (Listen, Observe, Visualize, Execute), I actively listened to understand issues, meticulously observed data patterns, and then envisioned solutions through an AI-powered lens. This enabled me to identify root causes and craft effective fixes, ensuring efficient operations.At IHG, our team has enhanced the customer service experience, earning the Bravo Award for our commitment to individualized attention and satisfaction. With over ten and a half years as a Customer Service Specialist, I\'ve developed a proficiency in creating memorable interactions that ensure guests have everything they need for their stays.Simultaneously, as a Photographer for more than six years, I\'ve honed my skills in Final Cut Pro, bringing stories to life through my lens. This dual expertise empowers me to deliver excellence across diverse platforms, always aiming to elevate the customer\'s journey and capture the moments that matter.
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