Michael Yang
- Role
- Light Commercial Unitary & Ductless Leader at Trane Technologies
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Michael Yang
Transformational leader with proven ability to recruit, develop, and engage high…
Experience
Light Commercial Unitary & Ductless Leader
Jan 2019 — Present
Grew sales from $5.4M at the end of 2020 to over $10M in 2021, and then $13.4M in 2022. • Scaled operations into 3 new states: WA/OR/AK, and grew sales in these geographies from $87K in 2020 to $908K at the end of 2021, with a projected close above $2.4M+ in 2022 • Turned around toxic culture, improving employee engagement scores from 65 (lowest of 14 leaders) when I took over in 2019, to 88 in 2021, which was the 2nd highest amongst the leadership team. Manager effectiveness score of 95 was highest.(as measured by 3rd party: Glint) • Selected and sponsored by Ingersoll Rand (Trane) as a top performing leader (20 people per year out of associates) to enroll in prestigious global MBA program while continuing to successfully manage leadership duties and projects • Structured core GTM business strategy around key differentiators and standardized our value proposition through the creation of an LCUR Power Statement, yielding a 37% CAGR over the past 3 years • Managed sales pipeline through prospecting, qualifying, and Strategic Account Reviews, resulting in 80+ new customers during a challenging (pandemic) timeframe • Achieved best-in-class customer satisfaction (CXI) score of 97% compared to 83% of peer group by tying individual goals to CXI, measuring progress, and performance recognition • Championed diversity, equity, and inclusion by implementing key recruitment and hiring strategies, resulting in an increase of underrepresented membership from 13% to 40%. • Instituted Lean practices, including standard work, X-Matrix goal deployment, MWI (manage for weekly improvement) and use of A3 strategic planning & 9-Step problem solving • Reduced quote request lead times by over 30% and improved load-balance by merging disparate estimating processes and reducing waste through completion of a Value Stream Mapping project
Skills
- Access
- Auditing
- Mergers & Acquisitions
- English (Native)
- Account Reconciliation
- Inventory Management
- Process Improvement
- Analysis
- Financial Reporting
- Business Process Improvement
- Financial Modeling
- Business Strategy
- Microsoft Access
- Project Management
- Forecasting
- Income Statement
- Shanghai Chinese (Conversational)
- Accounting
- Six Sigma
- Logistics
- Microsoft Excel
- Budgets
- Financial Analysis
- Leadership
- Management
- Purchasing
- P&L
- Analytical Skills
- Finance
- Mandarin Chinese (Native)
- Supply Chain
- Pricing
- Supply Chain Management
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