Michael W.
Information Technology Support Specialist @The Capital Law Firm, P.C.
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WORK HISTORY
Information Technology Support Specialist @The Capital Law Firm, P.C.
Los Angeles, CA, US
Provide technical support for 60+ employees, troubleshooting hardware, software, and network issues.• Maintain and manage Active Directory accounts, group policies, and permissions.• Install, configure, and update software applications and security patches.• Monitor and maintain network performance, diagnosing connectivity issues.• Document technical procedures and create knowledge base articles for end-users.• Assist in IT asset management, tracking inventory and procurement of hardware/software.
ABOUT MICHAEL W.
I am currently pursuing my education while actively building a strong foundation in…
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