Michael Ward
- Role
- Director Customer Operations at Cloudera
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Michael Ward
A leader passionate about cultivating a customer experience that will be a differentiator…
Experience
Director Customer Operations
Apr 2020 — Present
Education
North Carolina State University
BSEE, Engineering
1990 — 1994
Skills
- Team Management
- Cloud Computing
- Network Engineering
- Project Management
- Technical Support
- Leadership
- Solution Architecture
- Vendor Management
- Program Management
- Crm
- Business Acumen
- Ethernet
- Negotiation
- Management
- Customer Satisfaction
- Process Improvement
- Sip
- Strategic Planning
- Voip
- Virtualization
- Ip
- Cross-Functional Team Leadership
- Storage
- Integration
- Troubleshooting
- Telecommunications
- Switches
- Product Management
- Wireless
- Customer Service
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