Michael Wagner
Sr. Cloud Solution Architect | Program Manager | Team Manager
- Role
- Sr Cloud Solution Architect at Microsoft
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Michael Wagner
I am an experienced and results-driven Senior Cloud Solution Architect and Technical Lead with a track record of delivering innovative cloud-based solutions. I excel in leading cross-functional teams and providing top-notch technical support to ensure seamless integration and customer satisfaction. My expertise lies in driving widespread adoption of Microsoft products and achieving exceptional customer success through cutting-edge technologies. I am certified in MSCE: Productivity, MSCE: Cloud Platform and Infrastructure, and Architecting Microsoft Azure Solutions. Key Skills Cloud Solution Architecture | Technical Leadership | Customer Engagement | Unified Communications Expertise | Cross-Functional Collaboration | Technical Troubleshooting | Training and Mentoring | Deployment Planning | Beta Testing and Readiness | Relationship Management | Microsoft 365 and Cloud Platforms Certified Expertise
Experience
Sr Cloud Solution Architect
Jul 2010 — Present
Designed and implemented innovative cloud-based solutions, leveraging cutting-edge technologies to drive engineering excellence and deliver scalable, secure, and efficient cloud platforms for clients and customers.• Trusted Advisor to Enterprise customers for Unified Communications technologies (Microsoft Teams, Skype for Business, Lync) providing guidance on planning, deployment, maintenance and stability.• Conducted risk and health assessments within State and Federal environments, providing education, mitigation strategies, and remedial actions.• Led multiple deployment projects, ensuring in respective needs of chat, collaboration, mobility, voice, and security.• Conducted user training sessions, empowering clients to maximize productivity and efficiency.• Team Lead and Mentor for multiple College and Industry New Hires. • New Hire Trainer for Global Customer Engineer Onboarding.
Education
University of Illinois at Urbana-Champaign
Computer Science
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