Michael T. Sales
Digital Transformation and Innovation @Duke Energy Corporation
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WORK HISTORY
Digital Transformation and Innovation @Duke Energy Corporation
Charlotte, NC, US
From the workflow level, oversee design thinking strategy for Duke\'s digital transformation efforts across the IT business unit, with specific emphasis on human centered design approach. Currently leading user experience, interaction design, and user research efforts for three teams at various points in their product cycle.Work with tech leads to identifying feasible solutions and co-create with the workflow owners on viable product opportunities and business strategies.Leverage usability testing to provide creative direction to UX/UI designers in order to center user\'s needs within the larger product vision and improve product adoption scores. Plan and facilitate design workshops (in person and virtually) with various stakeholders and teammates across the entire company. Workshops occur throughout entire product cycle (from Incubation to Delivery) as a way to insure superior customer experience and push a culture of innovation and transformation throughout the company.
EDUCATION
Howard University
B.S, Communications (Television Production)
Elon University
MA, Interactive Media
SKILLS
ABOUT MICHAEL T. SALES
Creative director with track record for creating consumer facing digital products that get results. Leader in innovation and digital transformation. Established history collaborating with strategists and tech leadswhile managing large creative teams.
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