Mike Sustar
Technical Lead - Enterprise Key Account Manager @Deswik
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WORK HISTORY
Technical Lead - Enterprise Key Account Manager @Deswik
Denver, CO, US
Key player in the Deswik Mining Data Management (MDM) enterprise solution with increasing growth and continuing product development- Improving the quality of deliverables for the enterprise (MDM) customers globally- Developed a project management solution to ensure that we meet each key milestone in enterprise implementations- Generated and delivered a demo environment in English and Spanish that is used promote the adoption of a digital data solution- Developed internal systems to scale and support enterprise products in Americas- Implemented the first Deswik Enterprise system in Ghana to the support the mine site with completing their tasks with high powered templates and workflows- Developed peer review checklists to ensure the highest quality is released to each client- Mentor to internal Deswik employees- Supporting in requesting, reviewing and providing feedback to new enterprise features- Delivering engineering efficiency to the mining industry through customized software implementation, consulting, and training solutions.
EDUCATION
West Virginia University
Bachelor of Applied Science (B.A.Sc.), Mining Engineering
SKILLS
ABOUT MIKE SUSTAR
Helping global companies turn complex technical challenges into scalable software solutions that deliver results.Technical Lead / Account Manager with 10+ years of experience helping mining leaders adopt and scale enterprise software that drives productivity, streamlines operations, and improves data-driven decision-making.Throughout my career, I’ve partnered with some of the world’s largest mining firms - leading digital transformation initiatives, optimizing technical workflows, and increasing platform adoption by over 1100% across the Americas. I’ve successfully implemented solutions in locations including the U.S, Canada, Ghana, Australia, Argentina, and Indonesia.My strength lies in building trusted relationships, understanding business challenges, and turning customer needs into high-impact, long-term solutions. I thrive in fast-paced environments where I can combine my technical expertise with a client-first mindset to deliver real value.Fluent in English and professionally proficient in Spanish, I bring a global perspective and a collaborative approach to every engagement.Let’s connect: s••••••••@gmail.com
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