Michael Spencer
Customer Success Manager @Sinch
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WORK HISTORY
Customer Success Manager @Sinch
US
Drive enterprise acquisition and expansion through targeted prospecting and consultative solution selling across Email Strategy and Deliverability platforms- Manage a portfolio of 150–200 Mid-Market and Enterprise accounts, focusing on growth, retention, and increasing share of wallet- Achieved 118% of 2024 annual quota through strategic account planning and relationship expansion- Engage and influence C-Suite stakeholders to align Sinch’s omnichannel solutions with key business initiatives- Utilize Salesforce CRM for pipeline management, forecasting accuracy, and sales process optimization.
EDUCATION
The University of Texas at San Antonio
Bachelor's of Business Administration in Information Systems, Information Technology
The University of Texas at San Antonio
Bachelor of Business Administration (B.B.A.), Information Technology
SKILLS
ABOUT MICHAEL SPENCER
I’m an Enterprise Account Executive with 20+ years of experience helping organizations drive growth through cloud and SaaS solutions. Known for consistently exceeding quota and building lasting C-suite relationships, I focus on delivering measurable ROI and solving real business challenges.My background includes top-performing roles at Rackspace, Sinch, and T-Mobile, where I led enterprise acquisition and expansion across cloud, communication, and digital transformation initiatives. I take pride in a consultative, strategic approach that turns customer goals into results.Specialties: Enterprise SaaS Sales | Cloud Solutions | Strategic Prospecting | C-Level Engagement | Consultative Selling | Pipeline Growth | Complex Deal Negotiation
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