Unifers.ai

Michael Hirons

Principal Technical Account Manager @Bottomline

Simi Valley, CA, US
EMAILS
[email protected]
MOBILE NUMBERS
+16•••••••44

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WORK HISTORY

Aug 2023 — Present

Principal Technical Account Manager @Bottomline

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EDUCATION

N/A

ComputerFocus

MSCE, Microsoft, Networking

N/A

California Lutheran University

BS, Computer Information Systems

N/A

Moorpark College

AA, Business

SKILLS

SaasVendor RelationshipsVisioBusiness StrategyTroubleshootingBuilding RelationshipsFunctional SpecificationsProduct DesignBusiness AnalysisAgile Project ManagementProduct ManagementCreative SolutionsProblem SolvingAgileMicrosoft OfficeWireless NetworkingMicrosoft ExcelSoftware DevelopmentPythonCustomer RelationsSmall BusinessRelease ManagementEmotional IntelligenceTeam ManagementSoftware DocumentationSdlcUser StoriesInternet BankingPaymentsBusiness RequirementsProject ManagementConsumerIT SolutionsTechnical WritingSales PresentationsDocumentationProcess ImprovementElectronic PaymentsProduct TrainingVendor Management

ABOUT MICHAEL HIRONS

Results-oriented technology professional with a diverse skill set encompassing customer service, digital banking, technical support, and cybersecurity. Committed to achieving customer delight, I bring a security mindset to drive excellence in the internet technology world. With a track record of delivering exceptional support, leveraging digital solutions, and ensuring robust cybersecurity measures, I aim to contribute to an organization that values customer satisfaction and prioritizes data protection. Seeking an opportunity to utilize my expertise, enhance customer experiences, and drive organizational success.

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