Michael Hirons

Fintech professional

Role
Principal Technical Account Manager at Bottomline
Location
Simi Valley, CA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Michael Hirons

Results-oriented technology professional with a diverse skill set encompassing customer service, digital banking, technical support, and cybersecurity. Committed to achieving customer delight, I bring a security mindset to drive excellence in the internet technology world. With a track record of delivering exceptional support, leveraging digital solutions, and ensuring robust cybersecurity measures, I aim to contribute to an organization that values customer satisfaction and prioritizes data protection. Seeking an opportunity to utilize my expertise, enhance customer experiences, and drive organizational success.

Experience

  1. Principal Technical Account Manager

    Bottomline

    Aug 2023 — Present

Education

  • ComputerFocus

    MSCE, Microsoft, Networking

  • California Lutheran University

    BS, Computer Information Systems

  • Moorpark College

    AA, Business

Skills

  • Saas
  • Vendor Relationships
  • Visio
  • Business Strategy
  • Troubleshooting
  • Building Relationships
  • Functional Specifications
  • Product Design
  • Business Analysis
  • Agile Project Management
  • Product Management
  • Creative Solutions
  • Problem Solving
  • Agile
  • Microsoft Office
  • Wireless Networking
  • Microsoft Excel
  • Software Development
  • Python
  • Customer Relations
  • Small Business
  • Release Management
  • Emotional Intelligence
  • Team Management
  • Software Documentation
  • Sdlc
  • User Stories
  • Internet Banking
  • Payments
  • Business Requirements
  • Project Management
  • Consumer
  • IT Solutions
  • Technical Writing
  • Sales Presentations
  • Documentation
  • Process Improvement
  • Electronic Payments
  • Product Training
  • Vendor Management

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Michael Hirons — Principal Technical Account Manager at Bottomline in Simi Valley, CA, US | Unifers