Michael Shelsen
Vice President of Talent Acquisition @Manulife
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WORK HISTORY
Vice President of Talent Acquisition @Manulife
Toronto, ON, CA
As the Vice President of Talent Acquisition for North America and Europe at Manulife and John Hancock, I lead a large, dynamic team dedicated to sourcing and securing top talent across diverse markets. My role is centered around a customer and business-centric approach, ensuring that our talent acquisition strategies align with Manulife\'s overarching goals and deliver exceptional value to our stakeholders.I am passionate about infusing enthusiasm and strategic insight into every aspect of our talent acquisition process. By leveraging data-driven strategies and innovative recruitment techniques, I ensure that we attract a racially and ethnically diverse and high-performing workforce that is equipped to meet the evolving needs of our business.My leadership style emphasizes empowerment and collaboration, fostering an environment where my colleagues can thrive and deliver impactful results. I am committed to promoting a culture of continuous improvement and customer obsession, ensuring that our recruitment efforts not only meet but exceed the expectations of our candidates and hiring leaders.My role involves crafting and executing strategic recruitment initiatives that align with our Global Employer Value Proposition (EVP), ensuring we attract individuals who embody our values and contribute to our mission of delivering exceptional customer experiences. I strive to create a talent pipeline that supports Manulife\'s mission and enhances our competitive edge in the market.
EDUCATION
Chartered Professional Accountants of Canada (CPA Canada)
CPA Designation, Accounting and Finance
Carnegie Mellon University
Computational Mathematics, Certificate
The Institute of Chartered Accountants of Ontario
Chartered Accounting Designation, Accounting
McMaster University
Honours Bachelor of Commerce, Computational Mathematics
SKILLS
ABOUT MICHAEL SHELSEN
My career has not been standard or linear, instead it reflects what I look for in a role: transformational. My first 10 years were spent at EY up to the Senior Manager rank in Audit, Consulting and Business Development where I developed a sound business-foundation with a deep understanding of high-performance, data and decision-making. The next 10 years were spent in Talent, building global functions and teams in a variety of roles from National Head of Early-Talent at EY, Early-Talent Leader globally for TD Bank, Capital Markets Head of TA globally for Scotiabank (New York), Head of USA Recruitment, and Global Director (Head) of Talent Development and Early-Talent at Scotiabank. After the Bank\'s senior leadership asked me to take on a functional secondment in Canadian Banking to learn more about our banking operations, I took a role at the Scotiabank-owned Scene+ Loyalty Program to work in a COO capacity, with a fantastic leadership team, where I led growth of one of Canada\'s largest loyalty programs growing membership over 30% and onboarding integral clients while working on large transactions and leading the Partnerships function. I have been leading teams almost my entire career and most recently have built and led teams of as much as 62 people around the world. I have had the pleasure of working in 28 countries in my career which has helped fuel my energy and passion for thinking big, being bold and leading diverse teams. Shifting from Audit, Consulting and BD to Talent Acquisition to then Banking, BD (again) and customer/member experience has shown me that people leadership, strategic problem solving and executing on big-picture-thinking are required to be successful in all roles. My current role at SCENE+ is a transformational role at a key time for the company with three important Canadian owners who are more invested than ever it its timely success. As a builder, relationship owner and big-picture thinker this presents a unique opportunity that I know does not come around often. I rely on the vast set of leadership, relationship, and analysis skills I have developed in my broad career in this role. Having led and built complex teams and having led impactful transformative change in multiple business segments.
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